Aarohini Voice Studio is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our services.
We collect information that you provide directly to us when you use our service. This includes:
Personal identification information: Such as your name, email address, phone number, and postal address, which you may provide when registering for classes, purchasing services, contacting us, or subscribing to newsletters.
Payment information: Details necessary to process payments for services. This information is typically processed by third-party payment processors, and we do not store sensitive payment card details on our servers.
Communications: Records of your interactions with us, such as customer service inquiries.
Usage Data: We may automatically collect certain information about how you access and use our online platform. This information may include your IP address, browser type, operating system, device information, pages viewed, and the time and date of your visits. This helps us understand how our service is used and improve its functionality.
Other information: Any other information you voluntarily provide to us.
We use the information we collect for various purposes related to providing and improving our services, including:
To provide, operate, and maintain our service.
To process your transactions and manage your orders for services.
To communicate with you, including responding to your inquiries, providing customer support, and sending administrative information.
To send you information about services, offers, and events that may be of interest to you, where permitted by law and your preferences.
To personalize your experience on our site.
To monitor and analyze usage and trends to improve our online platform and services.
To detect, prevent, and address technical issues.
To fulfill our legal obligations.
We process your personal information based on several legal grounds:
Your consent: Where you have given us clear consent for a specific purpose.
Contractual necessity: Where processing is necessary to perform a contract with you (e.g., providing vocal coaching services you purchased) or take steps at your request before entering into such a contract.
Legitimate interests: Where processing is necessary for our legitimate interests (or those of a third party) and your fundamental rights do not override those interests. This may include improving our services, marketing, or preventing fraud.
Legal obligations: Where processing is necessary to comply with a legal or regulatory obligation.
We may share your information with third parties in certain circumstances:
With service providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These third parties are obligated to protect your information.
For business transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
With your consent: We may disclose your personal information for any other purpose with your consent.
For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
We have implemented technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
Our service is not directed to individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
If you have any questions about this privacy policy, you can contact us:
By postal mail:
Aarohini Voice Studio
A-405, Ocean View Apartments
Veera Desai Road
Mumbai, Maharashtra, 400053
India